Unit 33 Transcription Key

     236.  Reading and Dictation Practice
            Dear sir: We regret very much that you have experienced dissatisfaction
                with your
            order for the table described in your letter.  I thank you for calling my
                attention
            to this difficulty, however, and I certainly appreciate your constructive
                criticism,
            as it will give me an opportunity to correct an error and
            to make provision against a repetition of it.

            While there is
            no doubt in my mind that the damage occurred while the
            shipment was in the hand of the railway company, still, were I
            in your position, I should feel just a s provoked as you do.

            As I want
            to do everything possible to give you the service you should have, I am
                having
            another table shipped to you immediately.  I have given instructions thatthis
                table
            should be carefully inspected before being delivered to the transportation
                company for
            shipment, and that extra care be used in packing it.

            I am sure that

            we can please you as we have pleased many other customers and
            I want to thank you again for giving us the opporunity
            to make good even though the shipment was not satisfactory.  Very
                cordially yours,

            [192 words]

- Back -